MoneyKhata Support

Last Updated: 31 October 2026

We are happy to help. Here is the fastest way to get an answer.

Contact Us

We're here to help with your questions, feedback and suggestions.

When You Write to Us

Please include the following information so we can assist you more quickly:

  • Your phone model and OS version (Android/iOS);

  • The MoneyKhata version (Settings → About Us shows the exact version);

  • A short description of what happened and what you expected instead.

We aim to reply within a few working days.

Help Inside the App

MoneyKhata has a built-in Help & Support section in Settings with short articles on common topics, plus in-app help pages.

Start there — many questions are answered in one tap.

Before You Write

Here are answers to some common questions and issues.

1. "My data is gone after changing phones"

Records are local-first: unless you created a backup (Settings → Backup & Restore) or signed in with sync, data lives only on that phone.

A backup file is the safe way to move to a new phone.

2. "I forgot my backup password"

Backup files are strongly encrypted on your phone before leaving it; the password cannot be recovered by anyone, including us.

Keep it written somewhere safe.

3. "A reminder notification did not show"

Check that notifications are allowed for MoneyKhata in your phone settings.

4. "How do I delete my account?"

Go to:

Settings → Profile & card → Delete account

Full details:
https://moneykhata.com/page/account-deletion

5. "How does the AI Assistant use my data?"

Read the consent screen in the Assistant tab, or section 2.5 of the Privacy Policy:

https://moneykhata.com/page/privacy-policy

Other Pages

Explore these pages for more information about MoneyKhata:

We're Here to Help

For any other questions, reach out to us:

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